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Xeno - Solution Architect
XENO PRIVATE LIMITEDDelhi6 days ago
Job descriptionLead project delivery, ensuring governance and compliance Mentor junior engineers and guide cross-functional teams Create and maintain delivery documentation, architectural diagrams, and standard operating procedures Establish best practices for monitoring and service desk operations Conduct SRS workshops and technical training for partners and customers Act as a trusted technical advisor, aligning solutions with business : Proven experience with monitoring & service desk tools such as ManageEngine, Broadcom, Proficiency in data visualization and dashboarding tools (JasperBI, PowerBI, Tableau) Strong understanding of network architecture concepts (e.g., secure zones, DMZ) Familiarity with ITIL processes (ITIL certification preferred) Experience with both on-premise and cloud deployments Excellent communication, collaboration, problem-solving, and leadership skills
Job Summary :
We are seeking an experienced Solution Architect to design and implement service desk architectures for infrastructure and applications.
Key Responsibilities :
- Design service desk architectures for infrastructure and applications
- Develop logging frameworks for effective data collection and analysis
- Ensure successful deployment and integration of solutions across client environments
- Assess, recommend, and implement monitoring, logging, and event management tools
- Integrate new tools with existing systems and networks for unified monitoring
- Work closely with DevOps, Product, Support, and Security teams to deliver cohesive
monitoring strategies
Microfocus, Dynatrace, Grafana, ELK Stack, TrueSight, ServiceNow, Kibana, Zoho Service Desk
(ref : hirist.tech)
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Solution Architect • Delhi
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