Academic Associate

Title : Academic Operations Associate

Location : Indore

Department : Academic Operations

Reports to : Centre Head / Regional Operations Lead

Role Summary :

The Academic Operations role at Unacademy is responsible for ensuring seamless execution of academic plans, maintaining schedules, coordinating with educators, managing student-related queries, and supporting the backend operations of offline and online classes.

Key Responsibilities :

• Academic Calendar Execution :

Coordinate with educators and planning teams to implement academic calendars, timetables, and class schedules efficiently.

Facilitate onboarding, scheduling, and performance tracking of educators; ensure attendance and punctuality for classes.

Serve as the point of contact for student queries related to classes, schedules, assignments, and assessments; ensure a smooth academic journey.

Oversee the functioning of classrooms, including logistics like AV equipment, seating, attendance systems, and learning materials.

Track academic delivery metrics (attendance, performance, feedback); prepare and present daily / weekly reports to internal stakeholders.

Manage the execution of tests, evaluations, and results processing with the academic team.

Act as a communication bridge between students, parents, educators, and the central academic team.

Identify bottlenecks in academic operations and suggest improvements to optimize learning outcomes and operational efficiency.

Qualifications & Skills :

Preferred Attributes :