Technical Support Engineer - Crm Implementation
Jobseekerspage.comThiruvananthapuram, Republic Of India, IN21 days ago
Job descriptionExcellent communication, negotiation, and presentation skills. Ability to manage multiple SaaS product lines and customer segments. Should be a proactive communicator Bachelor’s degree in IT, Computer Science. Strong logical reasoning skills with the attitude to get this done Basic understanding of any programming language Strong background in software project management. Excellent communication, negotiation, and presentation skills. Ability to manage multiple SaaS product lines and customer segments Should be a proactive communicator
Job Domain
IT-hardware and Networking
Job Description
Experience Required :
Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software, can apply.
Key Responsibilities :
- Identifying customers' requirements and onboarding customers with our no-code software.
- Integration with 3rd party software using our no code API & Webhook builders
- Troubleshooting the logical issues in the software products and educating the customers on proper usage of different features.
- Develop and sustain strong customer relationships to enhance satisfaction
- Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business
- Provided technical support and guidance on software features and functionalities.
- Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience.
- Minimise the Churn ratio by providing high-quality customer support and experience
Preferred Skills
Qualifications :
Create a job alert for this search
Technical Support Engineer • Thiruvananthapuram, Republic Of India, IN
Related jobs
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Kollam, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago
- Promoted
Solutions Engineer – Onboarding & Implementation
OnArrivalkollam, kerala, in OnArrival is the AWS of travel—powering flights, hotels, insurance, and more via modular APIs and SDKs.We enable fintechs, banks, and large ecosystems to launch embedded travel experiences in under...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer - CRM Implementation
Jobseekerspage.comTrivandrum, Kerala, India Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Identifyin...Show moreLast updated: 21 days ago
- Promoted
Oracle Technical Support – SCM
Best Infosystems Ltd.Kollam, Kerala, India Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title : Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience : 7+ Years Location : Pan India Mode of w...Show moreLast updated: 30+ days ago
- Promoted
Delinea Implementation Engineer
K&K Talents - IndiaKollam, Republic Of India, IN This position is with one of our.Title : Delinea Implementation Engineer.Employment Type : Full-time Permanent.Delinea Implementation Engineer.
Delinea (formerly Thycotic & Centrify) Privileged Access...Show moreLast updated: 14 days ago
- Promoted
Technical Implementation Engineer
Y MeadowsKollam, IN Technical Implementation Engineer.Y Meadows is a United States-based company specializing in artificial intelligence and automation solutions.
We provide a low-code automation platform that streamli...Show moreLast updated: 22 days ago
- Promoted
PKI Technical Support Engineer
CloudLabs IncThiruvananthapuram, IN CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show moreLast updated: 15 days ago
- Promoted
CRM Implementation Support Engineer
Jobseekerspage.comThiruvananthapuram, Republic Of India, IN Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software, can apply.Identifying...Show moreLast updated: 21 days ago
- Promoted
Technical Support Engineer Ii
Aspect SoftwareThiruvananthapuram, Republic Of India, IN Job Title : Technical Support Engineer II.Shift 1 : 4 : 00 PM to 1 : 00 AM IST.Shift 2 : 10 : 30 PM to 7 : 30 AM IST.Aspect Software develops world-class Workforce Engagement Management software that empowers...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Alvaria CXThiruvananthapuram, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer II
Aspect SoftwareKollam, IN Job Title : Technical Support Engineer II.Shift 1 : 4 : 00 PM to 1 : 00 AM IST.Shift 2 : 10 : 30 PM to 7 : 30 AM IST.Aspect Software develops world-class Workforce Engagement Management software that empowers...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Mech-Mind RoboticsKollam, IN Support the sales strategies and customer interaction of the outside sales team.Develop and implement processes between sales and solutions engineering.
Coordinate and participate in technical demon...Show moreLast updated: 2 days ago
- Promoted
Tier 1 Technical Support Engineer
Trantorkollam, kerala, in Rotational 8 hours shift (5 days a week).As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users.You will b...Show moreLast updated: 23 days ago
- Promoted
Pki Technical Support Engineer
CloudLabs IncKollam, Republic Of India, IN CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show moreLast updated: 15 days ago
- Promoted
Senior Customer Support Engineer
StitchFinKollam, IN StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 2 days ago
- Promoted
Personalized Support Engineer (Technical Support with Ticketing Tool Exp)
TELUS DigitalKollam, IN The Personalized Support Engineer (PSE) is a member of the Global Personalized support.They are responsible for handling Phone Numbers.
Technical Account Managers (TAMs.Global PSE team advocates for...Show moreLast updated: 1 day ago
- Promoted
Technical Support Engineer
Cimpresskollam, kerala, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 21 days ago
- Promoted
L1 Support Engineer
SaasAntthiruvananthapuram, kerala, in The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interacti...Show moreLast updated: 23 days ago