This job offer is not available in your country.
Technical Support Engineer - CRM Implementation
Jobseekerspage.comTrivandrum, Kerala, India2 days ago
Job descriptionExcellent communication, negotiation, and presentation skills. Ability to manage multiple SaaS product lines and customer segments. Should be a proactive communicator Bachelor’s degree in IT, Computer Science. Strong logical reasoning skills with the attitude to get this done Basic understanding of any programming language Strong background in software project management. Excellent communication, negotiation, and presentation skills. Ability to manage multiple SaaS product lines and customer segments Should be a proactive communicator
Job Domain
IT-hardware and Networking
Job Description
Experience Required :
Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.
Key Responsibilities :
- Identifying customers' requirements and onboarding customers with our no-code software.
- Integration with 3rd party software using our no code API & Webhook builders
- Troubleshooting the logical issues in the software products and educating the customers on proper usage of different features.
- Develop and sustain strong customer relationships to enhance satisfaction
- Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business
- Provided technical support and guidance on software features and functionalities.
- Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience.
- Minimise the Churn ratio by providing high-quality customer support and experience
Preferred Skills
Qualifications :
Create a job alert for this search
Technical Support Engineer • Trivandrum, Kerala, India
Related jobs
Mobile Device Management (MDM) & Unified Device Management (UDM).EasyControl is a global provider of Mobile Device Management (MDM) and Unified Device Management (UDM) solutions, helping enterprise...Show moreLast updated: 5 days ago
- Promoted
Technical Implementation Engineer
Y MeadowsThiruvananthapuram, IN Technical Implementation Engineer.Y Meadows is a United States-based company specializing in artificial intelligence and automation solutions.
We provide a low-code automation platform that streamli...Show moreLast updated: 3 days ago
- Promoted
Tier 1 Technical Support Engineer
Trantorthiruvananthapuram, kerala, in Rotational 8 hours shift (5 days a week).As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users.You will b...Show moreLast updated: 4 days ago
- Promoted
Solutions Engineer – Onboarding & Implementation
OnArrivalthiruvananthapuram, kerala, in OnArrival is the AWS of travel—powering flights, hotels, insurance, and more via modular APIs and SDKs.We enable fintechs, banks, and large ecosystems to launch embedded travel experiences in under...Show moreLast updated: 13 days ago
- Promoted
Technical APM Consultant with Orbus infinity
TribolaTech IncThiruvananthapuram, IN Job Title : Technical APM Consultant with Orbus infinity.Hands-on Orbus (iServer / Infinity) experience : Application attribute configuration, surveys, workflow, and portfolio dashboards.Familiarity wi...Show moreLast updated: 3 days ago
- Promoted
Technical Support Specialist
NIKSUNThiruvananthapuram, IN Job Title : Junior Engineer, Technical Support, tier 2.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ 15h Left : Technical Support Engineer - CRM Implementation
Jobseekerspage.comTrivandrum, Kerala, India Job Domain IT-hardware and Networking Job Description Experience Required : Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organizatio...Show moreLast updated: 3 hours ago
- Promoted
Integration Developer / Application Support Engineer (MuleSoft & OIC)
Tech USAThiruvananthapuram, IN Oracle Integration Cloud (OIC).The ideal candidate will be responsible for designing, developing, and maintaining integrations between cloud and on-premise applications, as well as providing ongoin...Show moreLast updated: 5 days ago
- Promoted
eBPF Systems Engineer (Core Agent Team)
Alma SecurityThiruvananthapuram, IN The ideal candidate will help build, maintain, and troubleshoot, the company's rapidly expanding infrastructure.They will work alongside other engineers to ensure highest levels of performance and ...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
Cimpressthiruvananthapuram, kerala, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 2 days ago
Technical Support Engineer - CRM Implementation
Fastline Recruitment ServicesThiruvananthapuram, India Verdana,Geneva,sans-serif;"> Experience Required : Minimum o...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Thiruvananthapuram, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
AppLogic NetworksThiruvananthapuram, IN As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally.
Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
- Promoted
- New!
Founding Engineer (AI + Human CRM Platform)
Aonxi.TechThiruvananthapuram, IN Aonxi is building the Neural Revenue OS—AI that listens to every sales call, learns what actually sells, and turns those patterns into automated, compounding ROI.
We need a hands-on founding enginee...Show moreLast updated: 8 hours ago
- Promoted
Technical Lead
ThumoThiruvananthapuram, IN Founding Engineer @ Thumo (Africa’s first super-app).We’re building Africa’s super-app, starting with food delivery.M funding round led by Soma Capital with top Silicon Valley angels, we’re hiring ...Show moreLast updated: 24 days ago
- Promoted
Technical Support Engineer
Alvaria CXThiruvananthapuram, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 15 days ago
- Promoted
L1 Support Engineer
SaasAntthiruvananthapuram, kerala, in The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interacti...Show moreLast updated: 4 days ago
- Promoted
Engineer - Technical Support (QTS)
Qube CinemaThiruvananthapuram, IN Engineer – Technical Support (QTS).Calicut / Thodhupuzha / Perinthalmanna.The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to det...Show moreLast updated: 15 days ago
- Promoted
Technical Support & Pre-Sales Engineer (Remote, India)
EasyControl MDMThiruvananthapuram, INRemote