Jobs For Customer Support Executive-Reputed Ecommerce Industry-Bangalore, Bengaluru, Karnataka, India-3 Lakhs-Vandana

JOB DETAILS

1. Client - E commerce Set up

2. relevant experience in Customer service / customer support with BPO / Telecom / Insurance sector

3. Documentation of processes for each of the assigned clients

4. Ensure customers- queries / escalations are managed with high accuracy / relevance within the agreed SLA / TAT.

5. Calling the customer to collect data

6. Manage customer queries over calls / emails

7. Coordinating with the outsourced vendor for inbound / outbound calling activities.

8. Customer Support

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