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International Customer Care Representative

International Customer Care Representative

ConfidentialNoida
30+ days ago
Job description

Position Title : International Customer Care Representative

  • Location : Sector 81, Noida
  • Department : Customer Service
  • Job Type : Full-time / Permanent
  • Working Days : 5 Days working & 2 Rotational week off
  • Qualification : 12th / Graduation / Post Graduation
  • Shifts : 24 X 7 (Rotational)
  • Joiners : Immediate only
  • International Inbound Voice process
  • Interviews mode : Virtual only
  • Job Summary : We are seeking a dedicated and customer-oriented International Customer Care Representative to join our team. This role involves assisting customers from various countries with inquiries, issues, and providing exceptional service to ensure customer satisfaction.

Experience :

  • 6 Months - 2 years of Experience into International BPO (International Customer care)

    • Benefits :

  • Pick & Drop cab facility
  • Exceptional Incentives
  • Good Working Culture
  • No Target & No pressure

    • Required Skills

  • Excellent communication skills in English
  • Strong problem-solving and analytical skills.
  • Experience in a customer service role, preferably in an international or multicultural environment.
  • Familiarity with CRM tools and support ticketing systems is a plus.
  • Ability to work across different time zones.
  • Strong attention to detail and organizational skills.
  • Patience, empathy, and a customer-first mindset.

    • Skills Required

    Problem-solving, Customer Service, Crm

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    Customer Care Representative • Noida