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User Education Specialist

User Education Specialist

Toddle - Your Teaching PartnerBengaluru, Republic Of India, IN
8 days ago
Job description

Toddle is a teacher-built, AI-first teaching and learning platform that goes beyond a typical LMS. We help educators streamline their entire workflow – from curriculum planning and assessments to student portfolios, gradebook, progress reports and family communication – all from one intuitive interface.

In the past two years, we’ve deeply embedded AI across our entire platform to reduce teachers’ administrative workload and help them focus on what really matters : delivering meaningful, personalised instruction. Whether it’s planning lessons, assessing student work, or writing report cards, Toddle AI is built to support teachers in all their work.

Today, 2,000+ schools and districts across 100+ countries use Toddle to simplify and elevate their teaching. We are backed by leading global investors, including GSV and Sequoia Capital.

Here’s what you’ll be doing

We are looking for a driven Product Communications Specialist with 6 months to 1 year of experience in communications and product understanding, and a bent towards bettering user experience.

You will work towards building the voice of the Product and ensure that different parts of the product speak to each other. Your aim would be to bridge the gap between the lens with which the product has been built and the way that the users experience the product. This would require you to be keen to enhance your product understanding, deepen your knowledge in the domain and translate that understanding to the user effectively. Working in a collaborative and team-oriented environment, you will support product communications, product launches, build a new part of the product that involves communicating this know-how and make suggestions for improvements.

Key Responsibilities :

  • Build the internal architecture for product knowledge
  • Write articles and record videos, maintaining the product voice and keeping the user perspective in mind
  • Iterate on existing product features and suggest improvements
  • Ensure that all the product resources created match the design language and quality of the product

Is this someone that looks like you?

  • Experience : Bachelor’s / Master’s degree
  • Analytical, articulate, excited to process existing design language and innovate
  • Product design knowledge / experience is a plus
  • Strong attention to detail and structured thinking.
  • High sense of accountability & ownership.
  • We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire – Coach-ability, Curiosity, Ownership, Hustle and Humility
  • Excited about the role?

    Here are some more benefits :

    1) Flexibility at work

  • Work from anywhere – home, co-working space, cafe or even the hills
  • Block “no-meeting hours” to enable uninterrupted focused work
  • 2) Exposure to diverse learning opportunities

  • Work across different projects & teams to develop skills outside of your core expertise
  • Access to a small budget towards learning (e.G. books, online courses, substacks)
  • 3) Industry best leave policy

    We trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves :

  • No cap on the number of sick or casual leaves
  • Special paid leaves for childbirth, wedding etc.
  • 4) No bell curve performance evaluations

    We put in a lot of work to hire the best, and therefore we don’t expect anyone to deliver less than the best!

    5) And yes, a super fun and diverse group of folks to collaborate and grow with

    Create a job alert for this search

    Education Specialist • Bengaluru, Republic Of India, IN

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