Assistant Manager

About the Company :

Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice.

Location : WFO

Branches : Lucknow

Designation : Assistant Manager

The charter for this role will include :

Meet Allotted Team targets ( Leads, Applications & Visas)

He / She will also be expected to drive the process, lead in-flow, marketing plans and customer experience for their specific city

Contribute in developing a strong & efficient counselling team

Resolve escalations and ensure a smooth student journey

Conduct Training sessions & help build a world-class team of counsellors

Maintain high Satisfaction Ratings

Report & Data Management

Implement Organisational Values, Goals & objectives within the team

Collaborate with internal & external stakeholders to achieve set targets

Pipeline forecast & Management

Identify, analyse and rectify operational issues in coordination with immediate supervisors

Ideal Persona would :

The candidate should be from Counseling Industry (Mandatory)

In-depth knowledge of UK

4-5 Years of experience in study abroad

Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines

Experience in Shortlisting universities based on student profiles & preferences

Experience in working with CRMs is desirable.

Previous Stakeholder Management Experience (Good to have and will be preferred)

Proficient with MS Office and other Web Conferencing tools.

Hunger to move from an individual counselling role to one where you lead a team and drive numbers.

If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.