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Senior Manager, University Relations

Senior Manager, University Relations

upGradRepublic Of India, IN
3 days ago
Job description

Associate Director – University Partnerships

Location : Pan-India (Mumbai / Pune)

Function : University Alliances & Partnerships

Reports to : AVP – University Alliances

Travel : 60–40% Pan-India

About upGrad -

upGrad partners with leading Indian and global universities to deliver high-quality online and blended degree programs and industry-aligned credentials. We co-create programs, integrate technology and student services, and drive scale with measurable outcomes.

Role Summary -

  • Own and grow strategic alliances with key Indian universities and marquee institutes (IITs, IIMs, ISB, NITs, central / state & tier-1 private universities) . You’ll originate, structure, and close partnerships;
  • co-create academically robust, industry-relevant programs;

and orchestrate cross-functional execution on the upGrad platform. This is a hands-on, travel-intensive role for a relationship builder who can open doors, craft value propositions, negotiate complex commercials, and deliver revenue.

  • Candidates with Indian Armed Forces experience (officer cadre;
  • institutional liaison, training, or education roles) are strongly encouraged to apply.

    Key Outcomes (12–18 months)

  • Signed Alliances : 6–12 new university MoUs / LoIs with clear commercial terms and governance cadence.
  • Program Launches : 8–15 co-created programs / credentials (UG / PG / Executive & credit pathways) live on upGrad.
  • Partner NPS : ≥ 60 with zero critical escalations;
  • renewals / expansions with 80%+ retention.

  • Pipeline Health : 3× coverage with documented stakeholder maps (VC / Registrar / Dean / Controller / Finance / Legal).
  • What You’ll Do -

    1) Origination & Relationship Leadership

  • Map target accounts;
  • build C-suite and academic connects across IIT / IIM / ISB / NIT / NAAC-A+ and state / central universities.

  • Lead high-stakes meetings, advisory roundtables, and campus activations with VCs, Pro-VCs, Registrars, Deans, and CDOE heads.
  • Represent upGrad at conclaves, UGC / AICTE interactions (as applicable), and marquee events.
  • 2) Solutioning & Program Co-Creation

  • Diagnose university goals (enrolments, placements, rankings, internationalization) and design co-created programs (degrees, exec-ed, micro-credentials, pathways, RPL / credit transfer).
  • Align curriculum and learning design with industry partners ;
  • ensure LMS, assessment,SSO, and data / reporting readiness with Tech / Product.

  • Build operating models : admissions flows, SLAs, governance calendars, and academic councils.
  • 3) Commercials & Negotiation

  • Own proposals and commercials (revenue share, MGs / seat commits, marketing splits, service scopes, IP).
  • Navigate legal / finance for MoUs, definitive agreements, invoicing / GST, and compliance clauses.
  • 4) Program Launch & Scale

  • Drive go-live with Marketing / Admissions / Student Ops;
  • set demand-gen plans & attribution.

  • Track performance dashboards;
  • lead QBRs / MBRs;
  • course-correct using data.

    5) Team & Cross-Functional Leadership

  • Mentor Partnership Managers / BD resources;
  • instil prospecting discipline and stakeholder mapping.

  • Champion continuous improvement across bid defence decks, case libraries, and win-room rituals.
  • Must-Have Qualifications -

  • 8–14 years of experience in university alliances / institutional partnerships / B2B EdTech with demonstrable closures.
  • Direct exposure to marquee institutes (IITs, IIMs, ISB, NITs, top private / state / central universities) with named decision-maker relationships.
  • Proven track record of structuring and closing MoUs / agreements and taking programs from proposal to launch.
  • Strong command of higher-ed regulations & governance (UGC / UGC-DEB / AICTE / NAAC) in the context of online / blended programs.
  • Executive-level communication, boardroom presence, and complex negotiation skills.
  • High travel readiness across India;
  • owns personal pipeline generation.

  • Bachelor’s degree required;
  • MBA / PG preferred.

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