Senior Manager - HR

Job Description

About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About Taskus

Want to be part of a company that is changing the game for some of the world's most notable brands and disruptive companies We thought so. At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. If you're looking for a new challenge or just want to be a part of something historic, join us. Let's change the way the world works.

Responsibilities (including, But Not Limited To)

• Develop and implement HR strategies aligned with business objectives to support organizational growth and success within the country..
• Provide strategic HR leadership and guidance to HR teams, ensuring consistency and alignment with global HR policies and procedures.
• Collaborate with senior leadership to identify workforce needs, talent gaps, and succession planning initiatives.
• Partner with talent acquisition efforts, including workforce planning, recruitment, and onboarding processes to service and retain top talent across diverse geographies.
• Drive employee engagement and retention strategies, including performance management, career development, and employee relations initiatives.
• Assist on compensation and benefits programs to ensure competitiveness and compliance with local regulations and industry standards.
• Develop and implement training and development programs to enhance employee skills and competencies, fostering a culture of continuous learning and development.
• Stay abreast of industry trends, regulatory changes, and best practices in HR management to ensure compliance and adaptability in a dynamic business environment.
• Serve as a trusted advisor to senior leadership on HR-related matters, providing insights and recommendations to drive organizational effectiveness and employee engagement.
• Responsible for managing employee grievance / escalation reaching the team through various leadership channels
• Facilitate grievance handling : counselling, establishment and maintenance of communication channels

Qualifications / Requirements

How We Partner To Protect You : TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI : In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https : / / www.taskus.com / careers / .

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id : R_2509_12763

Posted At : Wed Sep 17 2025 00 : 00 : 00 GMT+0000 (Coordinated Universal Time)

Skills Required

Employee Relations, Training And Development, Career Development, Employee Engagement, Workforce Planning, Recruitment, Compensation And Benefits, Performance Management, Onboarding, Microsoft Office Suite