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Manager, Internal Comms

Manager, Internal Comms

ConfidentialBengaluru / Bangalore, India
9 days ago
Job description

About Us :

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

This manager role sits in an expert IC squad focused on engaging, inspiring and motivating LSEG&aposs engineers around our Engineering Strategy and Principles as we transform our function. The ideal candidate will have a passion for technology, working with the director and senior manager of this team to prioritise activities that will make the biggest performance difference to Engineering and the company. They will be highly collaborative, modern, dynamic and omnichannel in approach, will have a deep understanding of what drives people performance and will always be data-driven and audience-centric.

Role Description :

  • This role will report into the Director, IC, Engineering, and be part of a squad responsible for developing and delivering a programme of effective and inclusive internal communications (IC) to inspire and motivate our global network of Engineering employees and contractors on LSEG's purpose, strategy and culture and Engineering's biggest priorities.
  • This will suit an experienced, passionate and agile IC professional with a passion for technology, and someone able to juggle multiple projects who is outcome-focused and fresh in thinking.
  • This individual will partner and connect team members with strong influencing skills. They'll be able to join the dots, and where there's complexity, will create clarity for people through simple clear storytelling and content.
  • They'll be able to work at pace, manage conflicting priorities where needed and work as a great player and contributor in a broader global IC network.

Key Responsibilities :

  • Working as part of a small squad of IC professionals, building and delivering critical communications to support better business outcomes for our Engineering teams.
  • Delivering activity aligned with our global internal communications strategy, objectives and delivering all comms within the context of a one-LSEG story.
  • Support the director of the team to understand priorities and build a streamlined annual IC approach and supporting activities. This will include clear delineation around self-serve activities and where the IC team will provide advice and support.
  • Working in partnership with the CAM planning team using our core IC planning tools to manage air traffic control.
  • Using available tools and technologies to make sure communications are audience-focused, well-planned, data-driven, omnichannel and effective.
  • Partnering with other IC leaders to identify IC improvement opportunities to drive consistency and quality, share findings and adopt new more effective ways of communicating.
  • Interpreting the impact and success of all IC activities and demonstrate continuous improvement
  • Living and role modelling LSEG values of integrity, partnership, excellence and change every day, both in the way we lead and through our communications approaches and materials. This includes delivering content and activity that is in our tone of voice and in line with global IC principles.
  • Making sure we manage risk and promote a strong risk culture in all we do
  • Candidate Profile / Key Skills :

  • The ability to communicate complex information simply and clearly to diverse audiences
  • Critical thinking, prioritisation, ability to flex and a focus on delivery excellence
  • Knowledge and understanding of our business and priorities and the ever-evolving technology landscape
  • Strong social skills, including ability to flex style to get the best out of people and partners
  • Excellent written and verbal communication skills, including encouraging leaders to use 'everyday speak'
  • Proficiency in digital channels and creating impactful content across digital and non-digital channels
  • Highly collaborative with a passion for people
  • LSEG Purpose and Values

    Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Underpinning our purpose, our values of Integrity, Partnership, Excellence and Change set the standard for everything we do, every day. They guide the way we interact with each other, the partners we work with and our customers. Delivering on our purpose and living up to our values is a responsibility that we all share.

    To achieve our ambitions through a strong culture, People Leaders need to role model our Values and create the culture for everyone at LSEG to be at their best.

    LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

    Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

    Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

    LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

    We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants&apos and employees&apos religious practices and beliefs, as well as mental health or physical disability needs.

    Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

    If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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    Skills Required

    Critical Thinking, Internal Communications, digital channels

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