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Head - Operations

Head - Operations

Antal International Recruitment NetworkMumbai, India
19 hours ago
Job description

are seeking a dynamic and result-oriented Head of Operations to lead end-to-end business operations, ensuring operational excellence, scalability, and profitability. This role requires a proven leader who can align strategic vision with execution excellence across multiple business verticals.

The incumbent will oversee core operational functions from supply chain, customer service, and process excellence to P&L management ensuring seamless delivery, cost efficiency, and continuous improvement across the organization.

Key & Operational Leadership

  • Define and execute the companys operations strategy aligned with long-term business goals.
  • Own the P&L and drive operational efficiency, profitability, and scalability.
  • Lead planning, execution, and optimization across supply chain, logistics, and customer operations.
  • Build and institutionalize robust SOPs, governance models, and KPI frameworks.

Business Excellence & Process Optimization

  • Identify and implement continuous improvement initiatives across business units.
  • Drive digital transformation and automation to enhance efficiency and customer experience.
  • Establish data-driven operational dashboards to enable faster decision-making.
  • Team & Stakeholder Leadership

  • Lead a multi-disciplinary operations team, fostering collaboration, accountability, and
  • performance.

  • Partner cross-functionally with Product, Marketing, Sales, and Finance to align goals and deliverables.
  • Manage vendor and partner relationships to ensure on-time delivery and service excellence.
  • Performance & Risk Management

  • Monitor operational metrics and financial performance to identify improvement areas.
  • Implement risk mitigation and cost-optimization strategies to ensure business continuity.
  • Ensure adherence to all compliance, legal, and quality standards.
  • (ref : iimjobs.com)

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    Operation • Mumbai, India

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