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Associate Finance - Platform finance
Associate Finance - Platform financeConfidential • Pune, India
Associate Finance - Platform finance

Associate Finance - Platform finance

Confidential • Pune, India
3 days ago
Job description

Department : Finance

Location : Pune, India

Compensation : ₹800,000 / year

Description

  • Perform credit control tasks for school customers and payers including, chasing customers by email or reversing spends on the platform.
  • Handling Direct Debit Indemnity Claim (DDIC) challenges by collecting internal supporting evidence, providing to external banks and communicating to schools and payers.
  • Handling card chargeback challenges by collecting internal supporting evidence, providing to external banks and communicating to schools and payers.
  • Maintaining customer bank details within the platform, including processing changes as requested by school customers.
  • Running and checking system reports to ensure system accuracy and completeness
  • Identify and report on trends for tasks completed to drive system improvements
  • Other ad hoc tasks as required

Key Responsibilities

  • Background in finance administration, preferably in similar industry
  • Skills and Knowledge :
  • Prior experience in a similar role
  • Knowledge of Microsoft Excel
  • Excellent numeracy & analytical skills and attention to detail
  • Good written and verbal communication skills
  • Effective listener, understanding of customers' needs and finding solutions for them
  • Handling high volume debtor's ledger methodically and ability to prioritise workload
  • Able to work to deadlines with good time management skills
  • Ability to work on their own initiative and as part of a team.
  • Ability to develop strong relationships with customers
  • Team player with the ability to share knowledge
  • Skills Required

    Analytical Skills, Credit Control, Microsoft Excel

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    Associate Finance • Pune, India

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