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Maconomy Support Analyst

Maconomy Support Analyst

ConfidentialBengaluru / Bangalore
19 days ago
Job description

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

  • 3–4 years of experience in a Support Analyst or similar role.
  • Proven experience in ERP system support, particularly Maconomy.
  • Comprehensive knowledge of Maconomy Financials modules, including :
  • Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FA), Human Resources (HR), Sales Orders, Timesheets, Expenses, Contract Management, Subscriptions, Reporting, and Banking.
  • Hands-on experience with ticketing and incident tracking systems (e.g., ServiceNow, Jira).
  • Familiarity with ITIL best practices and frameworks.

Preferred Technical and Professional Experience

  • ITIL Foundation Certification or equivalent.
  • Training or certification in Maconomy Financials is an added advantage.
  • Skilled in creating clear, user-friendly documentation and reports.
  • Excellent verbal and written communication skills for engaging with technical and non-technical stakeholders.
  • Strong analytical skills to identify root causes and implement effective solutions.
  • Ability to balance multiple priorities while maintaining a focus on quality and deadlines.
  • Skills Required

    Accounts Receivable, Itil, maconomy , Accounts Payable

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    Support Analyst • Bengaluru / Bangalore

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