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Linux Support Engineer

Linux Support Engineer

ZenoCloudNoida, Uttar Pradesh, India
16 hours ago
Job description

Location : Noida

Job Type : Full-Time

Industry : Web Hosting / Cloud Infrastructure / SaaS

About the Role

We’re seeking a proactive and technically skilled Linux / Cloud Support Engineer to join our team. You’ll manage, optimize, and troubleshoot Linux-based servers and cloud environments, ensuring seamless uptime and top performance for global clients. The role demands ownership, deep technical curiosity, and the ability to handle high-impact infrastructure projects.

Key Responsibilities

  • Administer and troubleshoot Linux servers (Ubuntu, CentOS, Debian) across hosting and cloud platforms.
  • Diagnose and resolve performance, load, I / O, service, and network issues.
  • Deploy and tune LAMP / LEMP stacks (Apache, Nginx, PHP-FPM, MySQL / MariaDB).
  • Monitor systems with Zabbix, Prometheus, Grafana , and proactively act on alerts.
  • Perform log analysis (syslog, journalctl, secure, application logs) for incident resolution.
  • Apply security patches, OS updates , and implement hardening best practices.
  • Automate tasks and server maintenance using Bash, Ansible, or Python.
  • Support cloud migrations and setups across AWS / DigitalOcean / similar providers.
  • Configure networking, firewall, and load-balancing for high-availability environments.
  • Manage hosting control panels (cPanel, Plesk, Webmin, Virtualmin).
  • Create and maintain technical documentation, RCA reports, and internal KBs.
  • Provide direct client support via email, ticketing, and chat—resolving escalated cases independently.

Technical Expertise

  • Operating Systems : Ubuntu, CentOS, Debian
  • Web Stack : Apache, Nginx, PHP-FPM, MySQL / MariaDB
  • Monitoring : Zabbix, Prometheus, Grafana
  • Automation / Scripting : Bash, Ansible, Python (basic)
  • Security : iptables, firewalld, SSL / TLS, OS hardening
  • Virtualization : KVM, LXC, Docker (optional but preferred)
  • AWS Cloud Services :
  • Compute & Storage : EC2, EBS, S3
  • Scaling & Load Management : Auto Scaling, Load Balancer (ALB / ELB)
  • Networking & CDN : Route 53, CloudFront
  • Monitoring & Logging : CloudWatch
  • DevOps / CI-CD : ECS, ECR, CodePipeline, Lambda
  • Database : RDS

    • Requirements

  • 2–4 years of experience as a Linux / Cloud Support or System Engineer
  • Proven skills in Linux server administration and troubleshooting
  • Familiar with AWS and virtualization technologies
  • Comfortable in 24×7 or rotational shifts for global client support
  • Strong communication and client-handling ability
  • Prior experience in ticket-based support systems
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    Linux Engineer • Noida, Uttar Pradesh, India