Operations Analyst

Key Responsibilities :

• Task & Action Item Management :
• Maintain and track tasks , action items , and follow-ups across multiple departments, ensuring that deadlines are met and progress is tracked.
• Reporting & Data Management :
• Generate regular reports using Google Sheets and MS Excel , including dashboards, trackers, and other performance metrics.
• Assist in creating detailed documentation and reports for senior leadership, ensuring clarity and accuracy.
• Internal Coordination :
• Facilitate internal coordination between departments, including Sales , Training , Operations , Tech , and others to ensure smooth workflow.
• Set up, organize, and follow up on internal meetings and updates, ensuring timely execution of tasks.
• Communication Support :
• Act as a point of contact for internal requests , ensuring timely communication flow across teams.
• Support the reporting manager with day-to-day priorities and administrative responsibilities, ensuring efficient task execution.
• Documentation & Archiving :
• Maintain structured documentation and archives of important project or task-related data , ensuring easy retrieval and reference.
Preferred Profile :
• Education :
• Bachelor's Degree (B.Tech / B.E. / B.Sc. in Computer Science , IT , or any equivalent discipline).
• Skills :
• Strong working knowledge of Google Sheets , MS Excel , Docs , Slides , etc.
• Highly detail-oriented , organized, and comfortable with multitasking .
• Quick learner with a problem-solving mindset and ability to adapt to new challenges.
• Experience :
• Experience in administrative roles or task coordination is preferred, especially in fast-paced environments.

Skills Required

task management , Reporting, google sheets , Ms Excel, Documentation, Administrative Support