Talent.com
This job offer is not available in your country.
Operations Excellence

Operations Excellence

ConfidentialHyderabad / Secunderabad, Telangana, India
9 days ago
Job description

Responsibilities

  • Enterprise Process Excellence

Define, standardize, and optimize core processes across departments—engineering, build, operations, finance, HR, compliance, commercial, and customer engagement—ensuring scalability, clarity, and agility.

  • Excellence Framework Design & Deployment

    • Build a structured excellence model tailored to the data center industry—incorporating global best practices (e.g., EdgeConneX playbooks, ITIL, Lean, ISO frameworks), maturity models, and measurable targets.

  • Strategic Program Management

    • Anchor and drive high-impact transformation programs—automation initiatives, SLA governance models, digital twin implementations, resource productivity frameworks, etc.—ensuring alignment with long-term business goals.

  • Automation & Digitalization

    • Identify organization-wide opportunities for automation and digital tools that improve productivity, reduce human error, and enable proactive decision-making (e.g., EdgeOS integration, KPI dashboards, centralized workflows).

  • Cultural & Capability Building

    • Drive awareness and adoption of a continuous improvement mindset. Launch internal capability-building sessions (Lean, Six Sigma, Agile, etc.), share success stories, and create a repository of organizational knowledge.

  • Performance Benchmarking & Analytics

    • Develop business-wide performance metrics, maturity indices, and excellence scorecards for leadership review—driving fact-based decision-making and accountability across functions.

  • Leadership Engagement & Change Management

    • Work directly with business leadership to shape and execute the excellence roadmap. Influence change across teams and manage resistance by aligning interventions with people, processes, and technology.

    Ideal Candidate Profile

  • Strategic Operator : Can zoom out for enterprise-level thinking but also roll up sleeves for execution
  • Integrator : Breaks silos, connects people and processes across verticals
  • Change Catalyst : Drives behavioral and structural change, not just process tweaks
  • Data-Led : Obsessed with metrics, measurement, and insight-driven transformation
  • Business-Savvy : Understands the commercial, operational, and customer impact of excellence initiatives

    • Qualifications

  • Bachelor&aposs degree in engineering or related field; MBA / Postgraduate in Management preferred
  • 10–15 years of experience in organizational excellence / business transformation / strategic initiatives across infra-tech, data center, or high-growth B2B sectors
  • Proven track record of driving cross-functional change at scale
  • Lean Six Sigma (Black Belt preferred), Kaizen, or equivalent certification desirable
  • Familiarity with automation, process design, digital tools (e.g., Power BI, Jira, ServiceNow, SAP, etc.)

    • Show more

    Show less

    Skills Required

    Servicenow, Sap, Kaizen, Power Bi, Jira, Lean Six Sigma

    Create a job alert for this search

    Operation • Hyderabad / Secunderabad, Telangana, India