Business Analyst

Technical & Functional Design

Author key documentation including Feasibility Studies, Solution Overview Documents, Interface

Control Documents, and Product Specifications.

Conduct functional walkthroughs with stakeholders to ensure alignment and clarity.

Collaborate with cross-functional teams to identify dependencies and ensure compatibility with other systems.

Design API request / response structures using tools such as Swagger, Stoplight, or Postman.

Ensure data exchange formats (XML, JSON) are well-defined and aligned with integration standards.

Validation & Testing

Contribute to test strategy implementation and review test plans for functional compliance and system integrity.

Ensure traceability between requirements and test cases.

Investigate, validate, and prioritize reported incidents to maintain production integrity.

Stakeholder Management

Interface with Product Management, Project Management, Customer Services, Implementation, Migration, and Development teams.

Engage with customers during requirement gathering, specification, testing, and implementation phases.

Team Collaboration

Actively participate in Agile ceremonies, team meetings, and solution assessments.

Support team members and foster a collaborative working environment.