Customer Experience AssociateConfidential • Gurgaon / Gurugram
Customer Experience Associate
Confidential • Gurgaon / Gurugram
29 days ago
Job descriptionOversee the full life-cycle of cold chain logistics from sourcing to final delivery ensuring temperature integrity, timely execution, and operational excellence. Manage receivables, drive timely collections, and resolve financial disputes with a customer-centric and solution-oriented approach. and more Stakeholder management across internal teams and external partners Demonstrates ownership, initiative, and a proactive mindset Written and oral communication skills Analytical mindset with advanced excel skill
Key Responsibilities :
Customer Account Relationship Management :
- Build and nurture long-term relationships with key clients, ensuring consistent engagement and satisfaction across all touch-points.
Cold Chain Execution Coordination :
Finance Collections Dispute Resolution :
Qualifications :
Skills Required
Stakeholder Management, Customer Relationship Management
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Customer Experience Associate • Gurgaon / Gurugram
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