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Conga Consultant - Salesforce Administration

Conga Consultant - Salesforce Administration

CliqHRAhmedabad
28 days ago
Job description

Job Description & Responsibilities :

Salesforce Administration :

  • Manage user setup, security, profiles, and permissions.
  • Configure page layouts, record types, workflows, validation rules, and dashboards.
  • Develop and maintain Salesforce Flows to automate complex business processes.

CPQ & CLM Solutions :

  • Implement, configure, and support Salesforce CPQ and Conga CPQ for product configuration, pricing, and quoting.
  • Manage contract lifecycle processes using Conga CLM, ensuring compliance and efficiency.
  • Create automated templates and documents using Conga Composer for proposals, quotes, and agreements.

    • Service Cloud Support :

  • Configure and maintain Salesforce Service Cloud features, including case management, knowledge base, and omni-channel support.
  • Enhance customer support workflows to improve response time and service quality.

    • Collaboration & Optimization :

  • Partner with business stakeholders to gather requirements and deliver scalable Salesforce solutions.
  • Provide training and support to end-users to maximize adoption.
  • Continuously monitor system performance and recommend improvements.

    • Skills & Qualifications :

  • Strong experience as a Salesforce Admin with proven knowledge of Salesforce Flows.
  • Hands-on expertise in Conga CPQ, Salesforce CPQ, Conga CLM, Conga Composer.
  • Good understanding of Service Cloud features and functionalities.
  • Excellent communication skills and ability to translate business needs into technical solutions.

    • (ref : hirist.tech)

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