SENIOR SALES / SALES EXECUTIVE
ConfidentialTrichy2 days ago
Job descriptionStay informed about gold karats, diamond grades, hallmarking, gemstone types, and jewellery craftsmanship. Ensure all counters are clean, well-organized, and display-ready. Handle jewellery carefully and maintain proper tagging and placement of items. Coordinate with the inventory team for stock availability and replenishment. Follow standard operating procedures for billing, exchange, and returns. Ensure accurate documentation of sales, receipts, and customer details. Support in daily closing activities, including cash and stock reconciliation. Comply with company policies for pricing, discounting, and approvals. Collect customer feedback and share insights with the management team. Maintain and update customer records in CRM or sales systems. Support showroom marketing and customer engagement activities. Assist colleagues during peak hours and ensure smooth floor operations. Support management during exhibitions, festive campaigns, and promotional events. Maintain personal grooming and conduct as per brand standards.
Key Responsibilities
1. Sales & Customer Service
- Welcome customers warmly and understand their jewellery preferences and requirements.
- Present and demonstrate jewellery designs, explaining product features such as purity, weight, design, pricing, and certification details.
- Achieve individual and showroom sales targets through effective selling techniques.
- Build long-term relationships with customers to encourage repeat business and referrals.
- Handle customer objections tactfully and provide satisfactory resolutions.
- Maintain up-to-date knowledge of products, current offers, and trends.
2. Product Knowledge & Presentation
3. Sales Process & Documentation
4. Customer Relationship Management
5. Teamwork & Store Support
BRING YOUR UPDATED CV AND TWO PASSPORT SIZE PHOTOCOPIES
Education
Company Secretary
Skills Required
Sales, Sales Front Line Sales
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Senior Sales Executive • Trichy
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