Mantras2success Consultants is seeking an experienced and dynamic MICE - Sales Manager to lead and manage our Meetings, Incentives, Conferences, and Exhibitions (MICE) operations. The ideal candidate will be responsible for planning, organizing, and executing end-to-end MICE events for corporate clients. This role requires a deep understanding of event management, vendor coordination, budgeting, and exceptional client servicing skills.
Key Responsibilities
- MICE Event Leadership : Lead the planning, budgeting, and execution of domestic and international MICE event plans , including meetings, incentive trips, conferences, exhibitions, and corporate offsites.
- Client Relationship Management : Manage client relationships, deeply understand their requirements, and offer customized travel solutions .
- Coordination & Execution : Coordinate seamlessly with internal teams and external vendors (hotels, airlines, transport, venues, etc.) for flawless event execution.
- Proposal & Budgeting : Prepare detailed proposals, itineraries, budgets, and presentations for client approvals.
- Operations Oversight : Oversee the operations team in planning logistics, documentation, travel bookings, and all event-related activities.
- Quality & Follow-up : Ensure high-quality service delivery and conduct thorough post-event follow-ups for feedback and relationship building.
- Negotiation & Vendor Management : Negotiate contracts and manage vendor relationships to ensure cost-effectiveness and quality .
- Market & Innovation : Stay updated on global MICE trends, destinations, and innovations to continuously enhance our offerings.
- Performance Tracking : Track and report on project performance, budgets, and ROI (Return on Investment) .
Key Skills and Competencies
Excellent planning and organizational skills.Strong negotiation and vendor management capabilities.Outstanding communication and interpersonal skills.Proficiency in MS Office and travel software tools ( Amadeus, Galileo , etc.).Ability to multitask and manage tight deadlines effectively.Customer-centric mindset with a solution-oriented approach.Qualifications & Experience
Graduate / postgraduate in hospitality, tourism, or business management.Experience in MICE or corporate travel management.Proven track record of independently managing large-scale MICE events.Perks & Benefits
Travel AllowancesSkills Required
Client Relationship, Sales Management, Budgeting, operational oversight, Negotiation Skills, Vendor Management