Sr Advanced Application Engineer

Description

Responsibilities :

• Analysis, Development and Maintenance of solutions developed on top of TelecomPlatforms and Products.
• Act as a Tier 4 layer for the solutions, providing bugfixes and enhancements forpackages, drivers and applications.
• Work with customers in identifying, analyzing, and resolving problems with businesscommunication systems.
• Act as a source of technical expertise to others in own area.
• Explain difficult concepts to a variety of audiences and ensure meaning is understood.
• Design, code and write custom and packaged real-time communication applications(including Contact Center and Unified Communication applications) using both standardnsoftware development platforms and tools as well as APIs / tools.
• Perform software development in compliance with software development models like Agile / XP / Scrum. Ability to execute software unit testing, troubleshooting, corrections,etc. as teams are geographically distributed, interaction is in English as official language.
• Provide mentoring and guidance to junior colleagues

Requirements :

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