Reports and remits on the company s mortgage loan servicing portfolio to the investors and reconciles Custodial accounts with medium to high risk / exposure to the Company, including GNMA, FNMA or FHLMC. Reviews investor remittance for accuracy and timeliness to avoid penalties.Works closely with the Investor Reporting team and default group to ensure that processes align with investor guidelines and loan mitigation activity is accurately reported.Works with the Investor Reporting team, the marketing team, and investors to ensure proper setup, sales, and release of loans to new customer on a timely basis.Establishes and maintains a close working relationship with Government-Sponsored Enterprise (GSE) / Investor representatives to ensure all issues and concerns are resolved in a timely manner.Assists in reviewing and responding to all audit exam requests, internal, external, investor, regulatory and state.Reviews payment applications for compliance with investor and Company guidelines.Expedites accurate and timely reporting and remittances for all investors.Assist with audit requests for wire transfers to investors, ensuring adequate documentation, error free computations and accurate source and receiver information, including REG AB and USAP reporting and compliance.Performs analysis and reviews on new reporting formats and or proposed changes to reporting requirements.Interacts with other departmental personnel to ensure new servicing / reporting requirements are in place and functioning as expected.Assists in maintaining policies and procedures in accordance with company and Investor GuidelinesAbility to read, analyze, and interpret technical procedures, or government regulationsProficiency in writing reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients and borrowersUnderstanding of the MSP Investor Reporting workstationCapacity to work with mathematical concepts such as probability and statistical inferenceAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formKnowledge of investor and agency guidelines with regard to investor reporting and accounting, payment application and custodial accountsGreat attention to detail and organizational skillsAbility to work in a team environmentKnowledge of FHA, VA, and USDA loan guidelinesKnowledge of Ginnie Mae, Fannie Mae or Freddie Mac servicing guidelinesStrong written and verbal communication skillsStrong interpersonal skillsSelf-motivated; self-starterAbility to manage multiple tasks and respond quickly to emergent problemsProficient in Microsoft Word, Excel and PowerPointTypical Education
- bachelors degree or equivalent combination of education and experience
Typical Range of Experience
- 2-5 years of experience and / or training in an Investor Reporting mortgage servicing environment
- Minimum of 2 years reporting and reconciliation experience
Skills Required
Reconciliation, mortgage servicing, investor reporting, Regulatory Compliance