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Customer Relationship Manager (Immediate Start)

Customer Relationship Manager (Immediate Start)

Marina's clinicNungambakkam, Tamil Nadu, India
13 hours ago
Job description

Hiring : Customer Relationship Manager – Zero Gravity Photography (Chennai)

About the Role :

Zero Gravity Photography is looking for a Customer Relationship Manager (CRM) to act as the vital link between our clients and post-production team. The ideal candidate will ensure seamless communication, handle client queries with professionalism, and provide an exceptional service experience throughout the project journey.

Responsibilities :

  • Serve as the main point of contact for clients post-event.
  • Coordinate effectively between the client and internal post-production teams (editing, album, video, and design).
  • Ensure timely delivery of deliverables with top-quality standards.
  • Handle client concerns and resolve issues promptly and professionally.
  • Maintain strong relationships with clients to encourage repeat business and referrals.

Requirements :

  • 3 to 5 years of experience in customer relationship management or client servicing.
  • Experience in the event / wedding industry is mandatory.
  • Excellent communication and problem-solving skills.
  • Ability to multitask, manage timelines, and handle pressure.
  • Career gap candidates with relevant experience are welcome to apply.
  • Note : This role is not for telecallers.
  • Location : Chennai

    Salary : ₹25,000 per month

    If you're passionate about client satisfaction and have experience in the creative / event industry, we'd love to meet you.

    CONTACT : Job Type : Full-time

    Pay : ₹20, ₹25,000.00 per month

    Ability to commute / relocate :

  • Nungambakkam, Chennai, Tamil Nadu : Reliably commute or planning to relocate before starting work (Required)
  • Experience :

  • total work : 2 years (Preferred)
  • Customer service : 2 years (Preferred)
  • Language :

  • English (Preferred)
  • Work Location : In person

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    Relationship Manager • Nungambakkam, Tamil Nadu, India

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