Finance Operations Lead

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Senior Finance Executive who can help us move even faster.

Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon’s mission : Every door, every day.

What you'll do :

• Month-end accrual activities and reporting
• Assist in resolving complex issues and escalations, leveraging your experience to guide the team toward effective solutions
• Address stakeholder inquiries and concerns promptly, providing clear and concise explanations as needed
• Continuously assess and enhance the rebate calculation and processing procedures to streamline operations and opportunities for improvement
• Handling customer queries for Middle Eastern vendors and ensuring proper resolution within the pre-defined time frame.
• Read agreements and ensure the rebates are factored in line with the contract and not deviating from the contract (any deviation will result in revenue leakage)
• Interacting with customers and the front office team over emails and calls as when required.
• Assist in audit processes by providing accurate documentation and explanations of rebate calculations and activities and preparing SOPs.
• Send backups and reports to customers for the payments issued and explain how the rebates are calculated in case of any queries.
• Knowledge of all active contracts and keep acquainted with contract amendments to avoid reconciliation issues.
• Monthly / quarterly / yearly rebates accruals validation and accounts closing
• Prepare the monthly MIS report for the management

What you'll need :

Who will excel?

readiness to adapt, pivot, and learn is essential.