Description for Microsoft Dynamics 365 Finance & Supply Chain for Vizag location. Miracle Software Systems Inc.
Requirement Details : Microsoft Dynamics 365 Finance & Supply Chain
Exp Level : 3 years of experience
Location : Timings : 6 : 00PM IST to 3 : 00AM IST (Night Shift)
Skills : Microsoft Dynamics 365 Finance and Supply Chain Management (D365 F&SCM)
Key Responsibilities :
- Act as Tier 2 escalation for D365 F&SCM support issues, ensuring timely resolution and communication with stakeholders.
- Troubleshoot and resolve functional and technical problems within Finance, Procurement, Inventory, Production, and Supply Chain modules.
- Collaborate with business users to understand issues, replicate errors, and document findings.
- Coordinate with internal IT and external partners (Microsoft, VARs, or consultants) for issue resolution or escalations (Tier 3).
- Monitor system integrations, data interfaces, and batch jobs, addressing failures or discrepancies.
- Contribute to knowledge base documentation, standard operating procedures, and training materials.
- Participate in system upgrades, regression testing, and business process improvements.
- Identify recurring issues and recommend proactive solutions or automation opportunities.
Required :
2+ years of experience supporting or implementing Microsoft Dynamics 365 Finance and Supply Chain Management.Strong understanding of core functional areas such as General Ledger, Accounts Payable / Receivable, Procurement, Inventory, and Production.Experience troubleshooting integrations (e.g., Power Platform, Data Management Framework, APIs).Strong analytical, communication, and documentation skills.(ref : hirist.tech)