LMS Administrator - Configuration Management

Role : Brightspace LMS Admin

Location : Bangalore

Work mode : Hybrid (2-3 Days- Work from office)

Working Hours : 5 : 00 PM IST to 2 : 00 AM IST (aligning with EST hours till 4 : 30 PM)

Experience : 4-8 years of experience managing Learning Management Systems, with specific

experience in Brightspace or similar company :

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• A Brightspace LMS Administrator plays a key role in managing and supporting the institution's Learning Management System (LMS).
• They ensure the smooth operation of the platform, assist educators and learners, and oversee the implementation of features to enhance the learning experience.
• Manage and configure the Brightspace LMS environment, including course creation, user management, and enrollment processes.
• Monitor the performance of the LMS and troubleshoot technical issues, escalating to Brightspace support if needed.
• Implement and maintain integrations with third-party tools and services within the LMS (e.g., Zoom, Turnitin, plagiarism checkers, etc.)
• Manage LMS upgrades, patches, and new feature rollouts
• Ensure the LMS is secure and compliant with institutional data protection policies and best practices.
• Provide technical support and troubleshooting assistance for faculty, staff, and students using the Brightspace platform.
• Manage and analyze LMS data, generating reports on usage, student performance, and course completion metrics for stakeholders.
• Maintain accurate records of course enrollments, course materials, and user activities within the LMS.
• Provide insights and recommendations based on LMS data analysis to support learning outcomes and platform :
• Bachelor's degree in Information Technology, Educational Technology, Instructional Design, or related field (or equivalent work experience).
• 4+ years of experience managing Learning Management Systems, with specific experience in Brightspace or similar platforms.
• Strong technical skills in LMS configuration, user management, and troubleshooting.
• Familiarity with e-learning concepts, instructional design principles, and online course delivery.
• Proficient in data analysis and report generation using LMS tools.
• Excellent communication and interpersonal skills for collaborating with faculty, students, and technical teams.
• Ability to develop training materials and provide end-user support.
• Detail-oriented with strong problem-solving and organizational skills.
• Knowledge of SCORM, LTI, and other e-learning standards is a plus.

(ref : hirist.tech)