Description :
We are looking for a skilled and experienced ServiceNow Developer with a strong focus on ITOM Service Mapping to join our growing team. This is a remote opportunity based in India, ideal for professionals with deep expertise in ServiceNow development, scripting, integrations, and Service Mapping implementation.
Key Responsibilities :
- Design, develop, and implement Service Mapping solutions within the ServiceNow platform.
- Perform end-to-end Service Mapping implementation, including configuration of patterns, discovery, and troubleshooting.
- Collaborate with IT and business stakeholders to gather requirements and deliver scalable ServiceNow ITOM solutions.
- Develop and maintain custom scripts (Business Rules, Script Includes, Client Scripts, etc.) to enhance platform capabilities.
- Integrate ServiceNow with third-party tools using REST / SOAP APIs and other standard integration mechanisms.
- Work closely with other ServiceNow modules like Discovery, CMDB, and Event Management to support ITOM processes.
- Provide technical leadership and support during project execution and post-deployment.
- Ensure adherence to coding and documentation standards, best practices, and industry guidelines.
Required Skills & Qualifications :
Minimum 5 years of hands-on experience as a ServiceNow Developer.Proven expertise in ServiceNow ITOM, particularly Service Mapping must have implemented in a real-time project.Strong knowledge of ServiceNow scripting (JavaScript), UI Policies, Flow Designer, Workflows, and IntegrationHub.Experience with ServiceNow Discovery, CMDB, and data normalization processes.Proficiency in integrating ServiceNow with external systems using REST, SOAP, and other APIs.Excellent problem-solving skills, ability to work independently and as part of a team.Strong communication and interpersonal skills to interact with technical and non-technical stakeholders.(ref : hirist.tech)