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ServiceNow Developer - ITOM / ITSM Module

ServiceNow Developer - ITOM / ITSM Module

TECHNODYSIS PRIVATE LIMITEDBangalore
30+ days ago
Job description

Job Description :

  • 10+ years of experience in ServiceNow development.
  • Have strong experience in ITSM / ITOM / ITAM modules
  • Define, design and implement ServiceNow solutions aligning to business requirements.
  • Provide technical consultation in terms of using ServiceNow best practices for implementations.
  • Create technical implementation strategies from business requirements.
  • Implement ServiceNow solutions in all applications / modules such as ITSM, ITOM, ITAM.
  • Proficiency in ServiceNow scripting languages (Javascript), integrations (REST, SOAP), Flow Designer, workflows, Virtual Agent.
  • Have experience in CMDB.
  • Experienced in Service Level management and SLA configuration.
  • ServiceNow Agent workspace.
  • Lead ServiceNow support team of configuration, development, and new features / plugins, investigate

complex issues and review code as required.

  • Design ServiceNow technical solutions and provide detailed specifications for those proposed solutions as required.
  • Serve as a thought leader, to influence and develop scalable strategies, frameworks, and architectures.
  • Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes.
  • Ensure that new development does not negatively impact performance and monitor performance using instance observe.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Experience in working in Agile projects.
  • (ref : hirist.tech)

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