Solutioning Director - Commercial Automation Specialist

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is seeking a dynamic Solutioning Professional with a passion for driving innovation and transformation through AI-powered automation. This role is pivotal in enhancing operational efficiency, streamlining processes, and enabling data-driven decision-making within Ciena's commercial functions. Join us to leverage your expertise in AI and commercial strategy to deliver intelligent solutions that align with our business objectives and create measurable value.

How You Will Contribute

• Analyze commercial processes and workflows to identify opportunities for AI-driven automation, focusing on ROI and impactful outcomes.
• Develop and execute a strategic roadmap for automation across commercial functions.
• Design and implement AI-powered tools to automate tasks, enhance accuracy, and enable predictive analytics for strategic decision-making.
• Partner with cross-functional teams to architect workflows integrating automation, ensuring alignment with organizational goals.
• Generate actionable insights from large datasets using AI and machine learning to optimize forecasting, pricing, and deal execution.
• Collaborate with data analytics and IT teams to seamlessly integrate AI solutions, maximizing their commercial impact.
• Monitor and refine implemented AI solutions, driving continuous improvement to adapt to evolving business needs and market dynamics.

The Must Haves

Nice to Haves

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Skills Required

Data Analytics, Machine Learning, Ai