Head of Operations

Job Description

This is a remote position.

About Us : At Qrate, we specialize in delivering customized consulting services that support our clients in achieving their goals. We provide comprehensive solutions, services, and tools for project management, data analytics, strategy & design, research & learning, knowledge management, product development, performance metrics, and impact assessments. Our services span across sectors, helping organizations enhance their strategic decision-making, streamline operations, and achieve measurable results.

About the Role : The Head of Operations at Qrate will be responsible for leading and overseeing all operational functions of the organization, including administration, projects, statutory compliance, infrastructure, technology and supporting the finance team by interacting with banks and other statutory bodies. This leadership role will ensure streamlined execution of internal systems and client-facing operations, aligned with the organization's goals and compliance standards.

Key Responsibilities :

Operations & Administration

• Lead and manage day-to-day operational support to Qrate departments to ensure quality service delivery.
• Develop and implement operational policies, processes, and best practices.
• Oversee administrative functions including office management, procurement, and vendor relationships.
• Monitor and enhance internal administrative and operational workflows to improve productivity, quality, and overall satisfaction.

Finance & Accounting

Technology & Infrastructure

Strategic Leadership

Supervisory and Collaboration :

Education & Experience :

Travel and Special Requirements : This role requires occasional travel as per business needs.