Product Success Manager

Job Description :

At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a critical link between our products and field success. If you're passionate about solving real-world problems, working with field teams, and enabling customer success – this is the role for you!

Role Overview :

We are looking for an Product Support Engineer to join our fast-growing team in Bangalore. The Product Support Engineer will work to support different products throughout the various stages of development and production. The ideal candidate would be able to resolve and document product issues and will be self-motivated with the ability to work independently to meet product milestones.

Role and responsibilities :

A typical Product Success engineer in this role will

• Drive the development of Technical Documentation in conjunction with our India team
• Install & Repair SOPs (Standard Operating procedures)
• Product use SOPs
• Field debug SOPs including support for the Field Engineering team
• Assist with the development of Installation videos
• Work with customers to identify, resolve and document product issues.
• Assist with development of internal procedures and processes.
• Perform product installations as needed for testing purposes
• Assist with custom cable designs and manufacturing drawings.
• Running scripts to push new software onto devices

Skills & Knowledge

Qualifications

Important Notes : -

1. He will travel with Field Eng

he will be giving the guidance to market and field eng

issues from the field- as he need to resolve- First level escalation mgt by his end

Job Title : Product Success Engineer (Staff / Sr. Staff Level)

Location : Bangalore

Job Type : Full-Time

Experience Level : - 6 to 14 years

Job Description :

At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a critical link between our products and field success. If you're passionate about solving real-world problems, working with field teams, and enabling customer success – this is the role for you!

Role Overview :

We are looking for an Product Support Engineer to join our fast-growing team in Bangalore. The Product Support Engineer will work to support different products throughout the various stages of development and production. The ideal candidate would be able to resolve and document product issues and will be self-motivated with the ability to work independently to meet product milestones.

Role and responsibilities :

A typical Product Success engineer in this role will

Skills & Knowledge

Qualifications

Additional Notes

Join us in building cutting-edge solutions that make roads safer and smarter.