Freight Forwarding Operations Manager

Position : Freight Forwarding Operations Manager & Founder Mentor

Industry : Shipping, Freight Forwarding & Logistics

Experience : 5–7 Years

Engagement : Full-time

Location : India (Remote)

Start Date : Immediate

Salary : 60K INR (negotiable for strong candidates)

🎯 Key Responsibilities

• Set up and manage daily freight forwarding operations (import / export – sea, air, and road)
• Handle FCL, LCL, air cargo, courier, consolidations , and cross-trade shipments
• Prepare, review and manage all shipping & customs documentation (BL, AWB, invoices, packing lists, DOs, manifests, etc.)
• Coordinate with shipping lines, airlines, NVOCCs, transporters, customs brokers, overseas agents, and clients
• Build and implement SOPs, workflows, and basic KPIs for enquiries, quotations, bookings, execution, and billing
• Negotiate freight rates and local charges with carriers and agents to maintain healthy margins
• Train and mentor the founder on :
• Pricing logic, rate sheets, and margin structures
• Incoterms, free time, demurrage / detention, surcharges
• How frauds, margin skimming or misuse of contracts can happen – and how to prevent them
• Create simple dashboards / reports for shipment status, profit per job, client performance, and vendor performance
• Coordinate closely with accounts for billing, collections, and credit control
• Support future team building (operations, documentation, and possibly sales) as the business grows

🧠 Required Expertise

⚙️ Technical & Management Skills

✅ Ideal Candidate Traits