Banking Customer Service - Non Voice

Has experience in handling customer service for a banking client with moto services - insurance / loan / mortage,etc.

Customer Service Excellence : Strong empathy, listening, and relationship-building skills.

Communication : Clear verbal and written communication for diverse stakeholders.

Organizational Skills : Ability to prioritize tasks and manage high-volume workflows.

Problem-Solving : Analytical thinking to resolve issues and improve processes.

Stakeholder Management : Skilled in managing expectations and building trust.

Adaptability : Ability to work under pressure and adapt to changing priorities.