Walk-In Drive - Service desk - International Voice process - Kolkata

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!

️ Walk-In Dates : 24th and 25th October 2025

Interview Location : Kolkata Job Locations : Pune, Bangalore

⏰ Time : 10 : 00 AM to 1 : 00 PM

Venue : Infosys Limited Plot No IIIG / 2,P. S-New Town,

Kolkata - (Hatisala)

Mode : 100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for Service Desk expertise (1–4-year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Location : Bangalore & Pune

Work Mode : Work from Office

Shifts : 24x7 rotational (Including Night Shifts)

Experience : 1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)

Your Mission :

Provide remote support for laptops, desktops, LAN issues, and applications.

Troubleshoot across platforms Windows, Android, iOS.

Support Microsoft tools : Outlook, Teams, SharePoint, OneDrive, Skype.

Handle registry fixes, patch upgrades, virus / security troubleshooting.

Collaborate on network issues including VPN, TCP / IP, and OSI models.

Your Toolkit :

Intermediate knowledge of OS, browsers, and MS Office Suite.

Experience in a busy ICT Service Desk environment.

Basic networking knowledge and troubleshooting skills.

What You Need to Bring

Excellent communication skills (written & verbal English)

Willingness to work in US time zones (Night Shifts)

Any Full-time Graduate (No backlogs)

Commitment to 100% Work from Office (No Hybrid)

Readiness to complete client-specific training

Ability to handle 24x7 rotational shifts

Preferred : Basic understanding or any customer support / Service Desk expertise

Mandatory Documents to Carry

Updated printout of your resume

Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)

All original academic documents for verification :

10th & 12th Marksheets

Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.

How to Attend the Walk-In

Carry a copy of this email / invitation

Register your application in advance

Walk into the Infosys Bangalore JP Nagar Office on 24th and 25th October 2025 between 10 : 00 AM 1 : 00 PM

Why Infosys BPM?

Work with a global brand

Extensive training & upskilling programs

Fast-track career growth in tech support or customer success

Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Let's grow, together.

We can't wait to meet you!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

| Pune | Global Locations

Transforming Talent | Empowering Careers