DENTSU - Senior Client Service Director

Description : The Senior Client Service Director is a key leadership role responsible for driving strategic B2B marketing and media initiatives, operational excellence, and business growth across a diverse client portfolio.

Supporting the Managing Director, this role oversees daily operations, P&L management, client relationships, and new business acquisition.

Key Responsibilities :

• Leadership & Strategy : Lead strategic planning, client engagement, and operational excellence across teams.
• Account Growth : Build senior client relationships, identify growth opportunities, and ensure strong account health.
• Financial Management : Oversee account P&L, forecasting, profitability, and resource planning.
• Campaign Excellence : Guide strategic marketing, media, and consulting initiatives, ensuring high-quality execution and innovation.
• Data & Insights : Ensure accuracy and insight-driven reporting to optimize performance.
• People & Partnerships : Mentor senior staff, manage vendor relationships, and foster a collaborative team culture.
• New Business : Lead pitches and contribute to Dentsu B2Bs product and service - 15- 18 years in B2B marketing / media with 5+ in digital leadership.
• Proven expertise in strategy, client management, and financial governance.
• Strong commercial acumen, digital fluency, and industry leadership.
• Track record of client growth, staff development, and new business success.

(ref : iimjobs.com)