We are seeking a highly organized and technically-minded Special Task Coordinators Agent to join our team. The ideal candidate will have a background in service planning for complex machinery, preferably with experience in wind turbines . This role is crucial for the technical planning and coordination of work orders, ensuring all resources, from materials to personnel, are in place for efficient execution. You will play a key role in optimizing schedules, improving processes, and ensuring compliance with service contracts, all while working in a dynamic, deadline-oriented environment.
Key Responsibilities
- Technical Planning : Technically plan work orders by defining and sourcing all necessary materials, tools, services, and resources. Consider customer specifics and identify opportunities to improve task lists.
- Process & System Management : Perform entitlement checks via system support, identify T&M (Time and Materials) opportunities, and align service schedules with contractual obligations.
- Planning & Scheduling : Prepare and manage both long-term (12-week) and short-term (3-week) planning. Optimize work order composition and perform availability checks for materials, tools, and competencies.
- Coordination & Communication : Confirm readiness for works to be executed, reassign work orders as needed, and ensure all planning-related KPIs and PPIs are under control.
- Compliance : Ensure all aspects of planning and scheduling adhere to company processes and standards.
Qualifications
A Diploma or Degree in Electrical or Mechanical Engineering .Minimum of 3 to 7 years of experience in a relevant field.A technical background with experience in wind turbines is a significant advantage.Experience in service planning , particularly with blades and wind turbine main components, is a plus.Competencies
Technical Understanding : Good understanding of Service AOM (Availability and Operations Management) and the ability to read technical documentation and drawings.System Knowledge : An affinity for working according to processes and navigating technical systems like SAP and Salesforce .Organizational Skills : Excellent self-organization, time management, and the ability to work effectively under pressure.Communication : Strong technical communication skills.Availability : Willingness to work in a 24 / 7 rotational shift schedule .Skills Required
Service Planning, Wind Turbines, technical planning , System Management, Scheduling, Operations Management