Work From home (Married Telecaller)

Job Description

This is a remote position.

Mail : - info@naukripay.com

telecaller job involves making outbound calls to promote products, generating leads, or closing sales, as well as handling inbound calls to assist customers with inquiries and complaints. Key responsibilities include maintaining accurate call records, using CRM systems, and following up with customers, while essential skills are strong communication, persuasion, active listening, and the ability to handle rejection.

Key responsibilities

Customer communication : Making outbound calls to prospective clients to promote products or services, and handling inbound calls to answer customer inquiries.

Sales and lead generation : Generating sales leads, persuading customers to make purchases, and achieving sales targets.

Customer support : Resolving customer complaints, providing solutions, and ensuring customer satisfaction.

Record keeping : Maintaining accurate records of all customer interactions and updating customer databases or CRM systems.

Follow-up : Following up with leads and existing customers to nurture relationships and drive sales.

Market research : Gathering customer feedback to help improve products and services.

Skills and qualifications

Communication : Excellent verbal communication, active listening, and interpersonal skills are crucial.

Persuasion : The ability to persuade customers and handle rejection professionally is essential for sales roles.

Product knowledge : A thorough understanding of the company's products or services is necessary.

Technical skills : Basic computer skills, familiarity with CRM software, and good typing skills are required for data entry and record-keeping.

Other skills : Strong time management, problem-solving abilities, and a determined and confident attitude are beneficial.

Requirements

HR