Dreamcast - Manager - Client Servicing
DreamcastBangalore, India14 hours ago
Job descriptionStrong interpersonal and communication skills with a knack for building lasting client relationships. Ability to manage multiple projects simultaneously and coordinate effectively with diverse Experience in planning and executing events or large-scale projects, with an understanding of event tech software and solutions. Demonstrated problem-solving skills with an analytical mindset and attention to detail. Familiarity with client feedback systems and performance metrics to drive service improvements
the job :
About The Opportunity :
We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions.
Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks.
Role & Responsibilities :
- Manage end-to-end client relationships by understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences etc.
- Coordinate with cross-functional teams including technical, production, and creative to ensure timely delivery of event solutions.
- Oversee the planning and execution of events, ensuring all technical aspects align with client expectations and industry standards.
- Serve as the primary point of contact for clients, addressing queries and resolving issues promptly.
- Monitor event progress, gather feedback, and develop actionable insights to drive continuous improvement in service delivery.
- Maintain comprehensive reports and documentation on client interactions and event outcomes.
Skills & Proven experience in client servicing and account management within the event technology, Exhibitions, Conferences or related industry.
(ref : iimjobs.com)
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Manager Client Servicing • Bangalore, India
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