No longer accepting applications
Network Security Engineer – L1
iConsulterakochi, India17 hours ago
Job descriptionProvide first-line broadband and network support to UK-based residential and business customers. Troubleshoot and resolve issues related to DSL, DHCP, DNS, and One Access routers. Perform first-level incident analysis and escalate to L2 / L3 engineers when required. Assist in configuring and maintaining firewalls, VPNs, IDS / IPS, and other security appliances. Respond to broadband-related service requests, network outages, and security alerts. Conduct basic network diagnostics and remote troubleshooting for customer premises equipment (CPE). Maintain detailed documentation of all support activities, configurations, and incidents. Collaborate with cross-functional teams to resolve escalated cases and ensure customer satisfaction. Stay updated on broadband technologies, cybersecurity best practices, and emerging threats. Bachelor’s degree in computer science, IT, Networking, or equivalent work experience. 3 - 6 years of broadband support experience (preferably UK-based customer support). Prior experience handling international customers in a telecom or broadband environment. Strong knowledge of DSL, DHCP, DNS, One Access routers, and broadband technologies. Understanding of TCP / IP, network routing, VPNs, and firewall concepts. Familiarity with diagnostic tools like Wireshark, Splunk, Nessus, or similar. Problem-solving mindset with attention to detail. Excellent communication skills for handling UK customers. Ability to work in rotational shifts and on-call schedules as required.
Job Title : Network Security Engineer – L1
Location : Ahmedabad, Gujarat, India
Shift Time : UK Shift
Job Description
- We are seeking a motivated Network Security Engineer – Level 1 with 3–6 years of broadband support experience to join our team.
- This role is ideal for candidates who have provided technical support to international customers (UK-based) and are eager to build a career in network security.
- Will handle first-line troubleshooting, security monitoring, and broadband-related support while working with industry-standard tools and processes.
Responsibilities :
Education & Experience :
Skills & Competencies :
Create a job alert for this search
Network Security Engineer • kochi, India
Related jobs
)
We are seeking a detail-oriented professional to create and implement a structured documentation framework within Confluence for our network across multiple sites.
The primary focus is to establish ...Show moreLast updated: 1 day ago
We are seeking a detail-oriented professional to create and implement a structured documentation framework within Confluence for our network across multiple sites.
The primary focus is to establish ...Show moreLast updated: 1 day ago 
- Promoted
Cyber Security Engineer with Splunk
IntraEdgeKottayam, IN This role will lead the development and implementation of intelligent security solutions using SIEM, SOAR, and machine learning to enhance detection, response, and operational efficiency across the...Show moreLast updated: 30+ days ago
- Promoted
Network Cisco ISE Engineer
MatchPointKottayam, IN MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US.
We provide technology solutions to various clients like Uber, Robinhood, N...Show moreLast updated: 1 day ago
- Promoted
Network Engineer
Tata Communications Transformation Services (TCTS)Kochi, IN Shift Timings : Australian Business Hours (03 : 30 AM to 12 : 30 PM IST / 02 : 30 AM to 11 : 30 AM IST).Enterprise Services Provisioning, Testing, and Migration Engineer will be responsible for provisioning...Show moreLast updated: 7 days ago
- Promoted
Lead Security Engineer
interface.aiKottayam, IN Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.To ...Show moreLast updated: 30+ days ago
- Promoted
Senior Security Engineer
CBTSkottayam, kerala, in Senior level roles as IT Security Architect, IT Security Engineer, IT Security Auditor, Cyber-Security Analyst, Cyber-Intelligence Analyst.
Certifications, Accreditations, Licenses.One or more of th...Show moreLast updated: 20 days ago
- Promoted
Network Engineer L1
ConfidentialCochin / Kochi / Ernakulam Basic level understanding of Network & Telecom infra and services.Alert management through deployed NMS solution 2-3 yrs.
Having an intermediate level of understanding of Network Devices (Routers / S...Show moreLast updated: 11 days ago
- Promoted
Platform Engineer
NTT DATA, Inc.kottayam, kerala, in Experience in EDR- CrowdStrike.Experience in any one Ng (NextGen) SIEM tools (Crowdstrike, Qradar, Arcsight, Splunk,etc).
Hands-on Experience in Security Automation tools- SOAR Platform.Experience i...Show moreLast updated: 16 days ago
- Promoted
Network Engineer - 15+ years - Remote- contract
Tekgence IncKottayam, INRemote
- Promoted
Network Engineer
SEEROO IT SOLUTIONSKochi, Kerala, India We are looking for an experienced Network Engineer with 2–3 years of hands-on experience in managing and maintaining network infrastructure.
The candidate will be responsible for ensuring high netwo...Show moreLast updated: 2 days ago
- Promoted
Network Design Engineer_10+years_Remote
Tekgence IncKottayam, INRemote
- Promoted
Infrastructure Engineer - Tier3
NEXPLAY SECUREernakulam, kerala, in The Infrastructure Engineer (Tier III, remote) serves as the senior technical authority within Nexplay Secure's Managed Services division.
This role leads the deployment and ongoing support of criti...Show moreLast updated: 30+ days ago
- Promoted
Cloud Network Engineer
ACL Digitalkottayam, kerala, in The candidate should have good background in Networking.Should have strong experience in AWS.Experience in Terraform is a must.
Exposure or knowledge in GCP will be an added advantage.Show moreLast updated: 7 days ago
- Promoted
Lead Security Engineer
ArcanaKottayam, IN As our Lead Security Engineer, you'll own and elevate Arcana's overall security posture - cloud, on-prem, and everything in between.
You'll design and enforce policies, automate controls, and harden...Show moreLast updated: 30+ days ago
- Promoted
Network Operations Engineer
Penta ConsultingKochi, IN Level 2 / 3 network support with hands-on infrastructure engineering.Deliver 24 / 7 support for routers, switches, firewalls, and load balancers.
Lead incident response, fault resolution, and change man...Show moreLast updated: 7 days ago
- Promoted
Lead Network & Security Engineer
Cloud4C ServicesKottayam, Republic Of India, IN Gartner’s Magic Quadrant (2021), is a leading automation-driven Cloud Managed Services Provider (MSP).We specialize in multi-cloud migration, management, and disaster recovery with zero data loss g...Show moreLast updated: 21 days ago
- Promoted
Lead Network & Security Engineer (Hyperscalers – OCI / GCP)
Cloud4C Servicesernakulam, kerala, in Gartner’s Magic Quadrant (2021), is a leading automation-driven Cloud Managed Services Provider (MSP).We specialize in multi-cloud migration, management, and disaster recovery with zero data loss g...Show moreLast updated: 21 days ago
- Promoted
Network Security Technician
Wimmer SolutionsKochi, IN At Wimmer Solutions, we believe care creates community.We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on t...Show moreLast updated: 28 days ago
- Promoted
HackIT - Cyber Security Engineer - Vulnerability Management
HackIT Technology and Advisory ServicesCochin Description : Looking for candidates based in Kochi only.Are you a skilled cybersecurity professional with leadership experience in penetration testing? Join HackIT a...Show moreLast updated: 30+ days ago