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Sr NOC Engineer

Sr NOC Engineer

ConfidentialIndia, Gurgaon / Gurugram
8 hours ago
Job description

A Day in Your Life at MKS :

The NOC Engineer provides advanced troubleshooting and resolution for escalated incidents. This role involves deeper analysis, applying fixes or workarounds, and ensuring service restoration within SLA. This role requires working a 24 / 7 rotational shift.

You Will Make an Impact By :

  • Investigate and resolve incidents escalated by Level 1.
  • Perform advanced diagnostics using logs, configurations, and scripts.
  • Apply fixes or temporary workarounds to restore services.
  • Escalate critical or widespread issues to Incident Manager.
  • Collaborate with application, network, and infrastructure teams during major incidents.
  • Document troubleshooting steps and resolution details.
  • Contribute to knowledge base and SOP improvements.

Skills You Bring :

  • Strong knowledge of Windows / Linux OS and networking fundamentals.
  • Good knowledge of AWS, Azure, Cloud computing.
  • Experience with monitoring and ITSM tools.
  • Ability to analyze logs and troubleshoot application / service issues.
  • Basic scripting skills (PowerShell, Bash, Python preferred).
  • Good communication and problem-solving skills.
  • Bachelor's degree in IT / Computer Science.
  • 3–6 years of experience in NOC or IT operations.

    • Skills Required

    Linux Os, Powershell, Bash, Azure, Troubleshooting, Python, Aws

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    Noc Engineer • India, Gurgaon / Gurugram

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