Reservation Executive

Guest Communication :

Respond promptly and professionally to guest inquiries via phone email and online channels providing accurate information about room availability rates and hotel amenities.

• Assist guests in making reservations modifying existing bookings and answering questions related to their stay.

Reservation Management :

Utilize the hotels reservation system to input and update guest information room preferences and special requests.

Sales and Upselling :

Promote hotel services packages and special offers to guests during the reservation process maximizing revenue opportunities.

Administrative Tasks :

Maintain accurate records of reservations cancellations and guest interactions in the reservation system.

Customer Service Excellence :

Demonstrate a commitment to providing exceptional service to every guest exceeding their expectations and building rapport to foster loyalty.

Qualifications : Qualifications

Additional Information :

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work : No

Employment Type : Full-time

Key Skills

Children Activity,Graphics Design,Aluminium,Advocacy,Fashion Designing,Application Engineering

Experience : years

Vacancy : 1