Offshore 6 Months Contract To Hire - Local to Bangalore - Infrastructure Ops Engineer -Teams / O365 (3

Hi

Hope you are doing well

Please look at below mentioned Job Description and share your updated resume and mention Current Location .

If the JD match with your skills.

Role : Infrastructure Ops Engineer -Teams / O365

Location : Bengaluru, Karnataka 560103, India (Hybrid)

Duration : Offshore 6 Months Contract To Hire

FOCUS : End User Computing & L3 Support

Grade : 9(2), 10(2),11(1)

Job Description : Job Duties :

• Understanding the use of the tools that we deploy to help our users collaborate
• Understanding why we have selected these tools to be the current standard
• Perform advanced troubleshooting of products supported with the aid of technical documents published by vendor and other industry professionals
• Be the last point of escalation for matters of enforcing IT policy
• Support customers by escalating their incidents to vendors in the event of a product break
• Analyze trends and patterns of issues among users to identify systematic problems
• Write user support and technical documentation for user and helpdesk consumption to assist in use of the products you support

Basic Qualifications :

Preferred Qualifications :

Thanks & Regards

Pradeep Pathak

Senior Technical Recruiter

KPG99 Inc. |http : / / www.kpg99.com /

Direct : 609-325-2290

Email id : pradeepk@kpgtech.com / pradeep1@kpg.in

LinkedIn : https : / / www.linkedin.com / in / pradeep-pathak-5026a016a /

Address : 3240 E State St EXT , Hamilton, NJ 08619