We are seeking an enthusiastic Retail Executive to support daily retail operations at Wonderla Park, Chennai. The role involves assisting in Retail Outlet management, maximizing sales, maintaining stock accuracy, and ensuring a delightful guest shopping experience.
Responsibilities :
- Support the Retail Manager in day-to-day store operations and sales execution.
- Engage with guests to promote products and achieve sales targets.
- Ensure stores are clean, well-organized, and visually appealing as per Wonderla brand standards.
- Handle billing, POS transactions, and cash accurately.
- Track stock levels, assist in replenishment, and report shortages promptly.
- Support in organizing product displays, seasonal promotions, and special events.
- Maintain records of sales, returns, and exchanges as per company policy.
- Coordinate with warehouse and procurement teams for stock movements.
- Provide excellent guest service through courtesy, product knowledge, and responsiveness.
- Handle guest feedback and escalate issues to supervisors for resolution.
- Comply with safety, hygiene, and operational SOPs at all times.
- Assist in new product roll-outs, pricing updates, and stock audits.
- Contribute ideas to improve sales per head (SPH) and enhance guest experience.
Requirements :
2- 4 yrs of experience into retail sales and store operations.Prior experience in retail or customer-facing environments.Good communication and interpersonal skills.Basic computer literacy (MS Office / POS systems).Flexible to work in shifts, weekends, and holidays.Energetic, positive attitude with a guest-first mindset.