Store Supervisor - Bigbasket(A TATA enterprise)

Position : - Store Incharge & Store Supervisor

Role & responsibilities

• Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns.
• Manage a team of up to 150-200 store staff & 50-100 delivery boys with training & delegation of Work, Planning Roasters etc.
• Mentor and ensure the team provides superior Customer Service / experience (customer service).
• Ensure SLAs Adherence & responsibility for Store Metrics.
• Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance.
• Maintaining quality standards as per the Company defined standards.

Preferred candidate profile

Note :

1. Only RETAIL / FMCG / E-COMMERCE can apply.

2. Candidate must be Graduate. 10+2 minimum

3. Willing to work in any shift - Morning, Day, night

4. Willing to work at any location in Delhi / Gurgaon / Chandigarh Tri City

Skills Required

Store Supervision, Store Operations, last mile , Warehouse Operations