Service Engineer - Switchgear

Internal Job Title : Service Engineer - After Sales Service - 2 Year Fixed Term Contract

Business : Lucy Electric India Pvt. Ltd.

Location : Based in Bhubaneshwar, Odisha (Cover East Region)

Job Reference No : 4113

As a Service Engineer you will ensure the customer satisfaction in Eastern Region of India by providing timely after sales service and support. You will also promote services as revenue generation model in the region. You will report to AGM- After Sales Service and will be based at Bhubaneshwar, India.

Based at Bhubaneshwar, you will ensure complete customer satisfaction by ensuring the following.

• Providing commissioning and after sales service support to customer on site in ER
• Monitor and resolve the customer complaints at site in ER.
• Tendering and quote for out of warranty refurbishments and spares
• Training to field staff- Lucy Employees and customers
• Communication with the customer for corrective and preventive actions.
• To track and generate the Service and spares revenue in ER.

Key Accountabilities

These will include :

Qualifications, Experience & Skills

Minimum Qualifications, Knowledge and Experience

Behavioural Competencies

Does this sound interesting We would love to hear from you. Our application process in quick and easy. Apply today!

Skills Required

After Sales Service, Distribution Network