Client Relationship Executive

Description

We are looking for a motivated and dynamic Client Relationship Executive to join our team in India. The ideal candidate will be responsible for managing client accounts, ensuring high levels of customer satisfaction, and driving retention and growth.

Responsibilities

• Manage and nurture client relationships to ensure satisfaction and retention.
• Act as the primary point of contact for client inquiries and concerns.
• Identify opportunities for upselling and cross-selling additional services to existing clients.
• Collaborate with internal teams to deliver exceptional service and resolve client issues promptly.
• Conduct regular check-ins and feedback sessions with clients to understand their needs and expectations.

Skills and Qualifications

Education

Bachelor of Business Administration (B.B.A), Masters in Arts (M.A), Bachelor of Arts (B.A)

Skills Required

crm software, Data Analysis, Client Engagement, Problem Solving, Sales Strategy, Negotiation Skills, Market Research, Account Management, Relationship Building, Customer Service