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Walkin drive For "S&F - Order Management & Customer Support @ Bangalore
Infosys BPMbangalore, karnataka, in8 days ago
Job descriptionPlease carry 2 set of updated CV(Hard Copy). Please carry Face Mask Mandatory to carry PAN Card or Passport for Identity proof. Interview Date : 23 Sep 25. Reporting Time : 09 : 30 AM till 11 : 00 AM Round 1 - Aptitude Assessment (10 : 00 AM to 12 : 00 PM) Round 2 - Ops Screening Face to Face interview (12 : 30 PM to 04 : 00 PM) Note - Post 11 : 30 AM (entry not allowed) Job Location : Mysore Qualification : Any Graduate Shifts : Flexible Notice Period : Immediate joiners to 30days Manage and resolve customer inquiries related to orders, including tracking, shipping and delivery issues Customer Service : Provide exceptional customer service via phone, email and chat, ensuring timely and accurate resolutions to customer queries Order Tracking and Resolution : Investigate and reolve order discrepancies, including missing or damaged items, and communicate resolutions to customers. Communication : Communicate with internal team, such as warehouse and shipping to resolve order-related issues Problem Solving : Analuse and resolve complex customer complaints, escalating issues to management as necessary Process Improvement : Identify areas for process improvement and suggest solutions to enhance customer satisfaction and order management efficiency Data Entry and Record-Keeping : Accurately enter orders from Customer Order Form Skills : Excellent communication skills, problem solving and analytical skills Strong attention to detail and ability to multitask Proficiency in Microsoft Office Ability to work in a fast-paced environment and adapt to changing priorities Language : Fluency in English (written and verbal) is required
Walkin drive for "S&F - Order Management & Customer Support at Bangalore on 23 Sep 2025
NOTE : Only Walkin is conducted in Bangalore, but work Location will be at Mysore
Greeting from Infosys BPM Ltd.,
You are kindly invited for the Infosys BPM : : Walk-In Drive on 23 Sep 2025 at Bangalore.
Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume
Registration link for 1 to 2 years exp
https : / / career.infosys.com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-223310
Registration link for 2 to 4 years exp
https : / / career.infosys.com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-223314
Interview Information :
- Interview Date : 23 Sep 2025
- Interview Time : 09 : 30 Am till 12 : 30 Pm
Interview Venue -
Venue : Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka - 560078
Landmark : Near Sindoor Convention Hall
Documents to Carry :
NOTE : Candidates Needs to bring Pan card without fail for Assessment.
Interview Information :
Job Description :
Key Responsibilities
Order Management :
Requirements :
Experience : 1-5 years of customer service experience, preferably in Order Management
Regards,
Infosys BPM Recruitment team
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Order Management • bangalore, karnataka, in
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