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Vichara Technologies - IT Systems Lead - VMware / NetApp
Vichara Technology (India) Private LimitedGurugram9 days ago
Job descriptionOversee VMware environments including vCenter, ESXi, vSAN, SRM, and VDI. Manage and optimize compute resources, high availability, and disaster recovery setups. Implement and monitor performance, capacity, and automation within VMware infrastructure. Administer NetApp ONTAP storage systems including SnapMirror, SnapVault, CIFS / DFS, and SAN zoning. Ensure high availability, backup, and disaster recovery for storage infrastructure. Perform capacity planning, patching, and lifecycle management of NetApp systems. Manage incident resolution, root cause analysis, and preventive actions for VMware and NetApp systems. Oversee ITIL-based change and patch management processes. Ensure compliance with SOX, ISO, and regulatory requirements in virtualization and storage domains. Collaborate with security teams to remediate vulnerabilities and maintain audit : Bachelors degree in Computer Science, Engineering, or related field. 8+ years of IT infrastructure experience, with at least 3 years in a leadership role. Hands-on expertise in VMware (vCenter, ESXi, vSAN, SRM, VDI) and NetApp (ONTAP, SnapMirror, SnapVault, Strong background in ITIL-based incident / change management. Proven experience managing offshore operations in a 24x7 global environment. Excellent communication, leadership, and stakeholder management skills. ITIL certification preferred.
Job Summary :
We are looking for an experienced IT Systems Lead with strong expertise in VMware virtualization and NetApp storage to manage and optimize enterprise infrastructure operations. This role combines hands-on technical depth with leadership responsibilities for a global, 24x7 environment.
Key Responsibilities :
Leadership & Operations :
- Lead and mentor the offshore IT operations team, ensuring SLA adherence and operational excellence.
- Manage shift schedules, capacity planning, and staff development for continuous service delivery.
- Act as primary escalation point for high-priority VMware and NetApp infrastructure issues.
VMware Administration :
NetApp Storage Management :
Incident & Change Management :
Security & Compliance :
SAN zoning).
(ref : hirist.tech)
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It Lead • Gurugram
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